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Manage portals

Learn how to view, migrate, and delete Adobe Creative Cloud portals in Snow License Manager.

Prerequisites​

To schedule a portal migration, cancel a scheduled portal migration, or delete a portal, you must either be assigned the Administrator role or be assigned the permission ADOBECC_PORTAL_MANAGEMENT in Snow Management and Configuration Center.

View portals​

  1. On the Cloud menu, select Adobe Creative Cloud.

  2. Select Portals.

    The table shows the Id and Name of the configured portals, and date and time of the Last import of data. If you have scheduled a portal migration, it will be shown as True in Scheduled migration.

Delete portals​

caution

A deleted portal cannot be restored. When you delete a portal, you also delete all information on costs and linked users.

  1. On the Cloud menu, select Adobe Creative Cloud.

  2. Select Portals.

  3. On the Portals tab, find the portal you want to delete, and then select Delete.

  4. In Delete portal, enter the name of the portal to confirm the deletion, and then select Delete.

Migrate portals​

You can migrate information on costs, linked users, and monthly breakdown data from one portal to another. After the migration to the destination portal, the source portal is deleted.

caution

A migrated and deleted portal cannot be restored. When you delete a portal, you also delete all information on costs and linked users.

The following rules apply for a migration:

  • Cost periods in the source portal will be migrated if they don't exist in the destination portal.

  • Data on linked users in the source portal will only be migrated for the users who also exist in the destination portal.

You always set up the migration as a scheduled task. By default, the scheduled migrations will run daily at 04:00 AM, but the time is configurable, see Configure time for scheduled portal migrations. You can also chose to run the migration manually, see Run portal migrations manually.

note

Since a migration can take a long time to complete, it is recommended to schedule it outside of business hours.

  1. On the Cloud menu, select Adobe Creative Cloud.

  2. Select Portals.

  3. Select the Migrate portals tab.

  4. In the Select source portal step, select the portal you want to migrate data from, and then select Next.

  5. In the Select destination portal step, select the portal you want to migrate data to, and then select Next.

  6. In the Confirm migration step, enter the name of the source portal to confirm the migration, and then select Migrate.

Configure time for scheduled portal migrations​

You configure the time for scheduled portal migrations in the appsettings.json file.

Do the following on your Snow License Manager application server:

  1. Stop the service SnowLicenseManagerAdobeCCService.

  2. Open the <install_dir>\Snow Software\Snow License Manager\Services\AdobeCC\appsettings.json file.

  3. Change the following entry to your preferred time:

    "PortalMigrationTime": "04:00", 

  4. Save the changes to the appsettings.json file.

  5. Start the service SnowLicenseManagerAdobeCCService.

Run portal migrations manually​

You can chose to run scheduled migrations manually instead of waiting until the scheduled time.

  1. On the Cloud menu, select Adobe Creative Cloud.

  2. Select Portals.

  3. On the Portals tab, select Run portals migration.

Cancel scheduled portal migrations​

You can cancel a scheduled migration up until the scheduled time of the migration.

  1. On the Cloud menu, select Adobe Creative Cloud.

  2. Select Portals.

  3. On the Portals tab, find the scheduled migration you want to cancel, and then select Cancel migration.

  4. Select Remove to confirm.